Contact Us
The team at Southern Bluffs Social is happy to help. Send us a message below or email us directly — we aim to respond within 24 hours.
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Studio Details
Response Time Within 24 hours
Operating Company Southern Bluffs Social Studios Ltd
Registered Office 2 Meadow Place, Oxford, OX4 0XX
Company Number 98068263
VAT GB908068237
Support FAQ
I can't see the games — what should I try?
Make sure you are using a modern browser (Chrome, Firefox, Safari, or Edge) with JavaScript enabled. Try a hard refresh (Ctrl+Shift+R or Cmd+Shift+R). If the issue persists, email us with your browser version and device type.
My River Coins have disappeared. Can I get them back?
River Coins are stored in your browser session and reset when you close the tab or refresh the page — this is by design. A fresh balance is granted automatically on every visit. No purchase or account is needed to start again.
Is there a mobile app I can download?
There is no app to download. Southern Bluffs Social runs entirely in your mobile or desktop browser, so you can play immediately without installing anything.
How do I make a complaint or give feedback?
Email us at support@southern-illinois-realty.com with the subject line 'Complaint' or 'Feedback'. We take all feedback seriously and aim to respond within 24 hours.